The safest and easiest way to request repeat prescriptions is by using the online service via SystmOnline.
Please ask a receptionist if you would like to register for this service. Repeat prescriptions
You can obtain a repeat prescription by the following:
- By putting your repeat prescription request form (ie the green tear off slip on the reverse of your prescription) in the repeat prescribing box in reception (just before reception desk).
- By post
- By asking at the front desk
Please note - we do take repeat prescription requests over the telephone.
Please ensure that the items you require are requested clearly by ticking the appropriate box on the repeat request form, or if you do not have a repeat request form, please ensure that your name, address and the items you require are clearly indicated.
In order to process the large number of requests each day please note that 48 hours' notice is required for repeat prescription requests. The schedule for ordering and collection is:
- Order on Monday, collect on Wednesday
- Order on Tuesday, collect on Thursday
- Order on Wednesday, collect on Friday
- Order on Thursday, collect on Monday
- Order on Friday, collect on Tuesday
Due to the high volume of requests received by the practice each day, you should note that you will be asked to call back if you request your prescription earlier than the times indicated above.
Patients should be aware that most pharmacies can now arrange for patients' prescriptions to be collected from the practice on their behalf. To arrange this please contact your own pharmacist directly.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.